Return & Refund Policy

At Ezpricely, your satisfaction is our top priority. If you are not completely happy with your purchase, you may return it under the terms outlined below.

30-Day Return Policy

You have 30 days from the date of delivery to request a return.

Eligibility Criteria

To be eligible for a return, items must be:

• In the same condition as received

• Unworn or unused

• With all original tags attached

• In the original packaging

• Accompanied by the receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at support@ezpricely.com .Send returns to:

 38 Sands St, Mt Kisco, NY 10549, United States

Once your request is approved, we will provide clear instructions for returning your item. Unauthorized returns will not be accepted.

For any questions, our support team is always happy to assist at support@ezpricely.com

Restocking Fees

We do not charge restocking fees.

Damages or Wrong Items

Please inspect your order upon delivery. If an item is defective, damaged, or incorrect, contact us immediately. We will promptly review the issue and provide an appropriate solution.

Non-Returnable Items

The following items cannot be returned:

• Custom products (e.g., personalized or special orders)

• Damaged items caused after delivery

• Sale items or gift cards

Country-Specific Policies

United States (US):

• 30-day return period from the date of delivery

• Customers must provide a reason for the return, which helps us improve our service

• Returned items must meet the eligibility requirements above

European Union (EU):

• Customers are entitled to a 14-day cooling-off period

• You may cancel or return your order within 14 days without providing a reason, provided the item meets our return conditions

Other Countries:
Policies may vary depending on your location. Please contact support@ezpricely.com for details specific to your region.

Exchanges

For exchanges, you may:

• Return the item and place a new order

• Request a direct exchange:

  • If the replacement is of higher value, you will pay the difference

  • If it is of lower value, we will refund the difference

Exchange requests must be made within 14 days of delivery.

Refunds

Once we receive and inspect your return, we will notify you of its status. If approved:

• A refund will be issued to your original payment method within 10 business days

• Your bank or card provider may take additional time to process the refund

If more than 10 business days have passed since approval and you haven’t received your refund, please contact us at support@ezpricely.com

Incorrect Address

Please ensure your shipping details are accurate at checkout. We cannot issue refunds for orders that fail to arrive due to an incorrect address provided by the customer.

This policy is effective as of the latest update date.