Privacy Policy

This Privacy Policy explains how Ezpricely.com (“the Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase from Ezpricely.com (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” or “your” refers to any individual using our Services, whether as a customer, visitor, or any other person whose data we process.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, you must not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. Where legally required, we will also take additional steps to inform you.

Information We Collect and How We Use It

To provide and improve our Services, we collect personal information about you from different sources. The type of information collected depends on how you interact with us.

In addition to the specific uses described below, we may process your data to:

• Communicate with you,

• Deliver and improve the Services,

• Fulfill legal obligations,

• Enforce our terms of service, and

• Protect our rights and the rights of others.

Information You Provide Directly

We may collect the following when you interact with us:

• Contact details (name, address, phone number, email).

• Order details (billing address, shipping address, payment confirmation).

• Account details (username, password, security questions).

• Shopping details (items viewed, added to cart, or added to Wishlist).

• Customer support details (information you provide when contacting us).

If you choose not to provide certain information, some features of our Services may not function properly.

Information Collected Automatically (Cookies & Usage Data)

We collect data about how you interact with our Site through cookies, pixels, and similar technologies. This includes:

• Device and browser information,

• IP address and network details,

• Site activity and account interactions.

Information from Third Parties

We may also receive information about you from trusted partners, including:

• Service providers (e.g., Shopify, payment processors).

• Analytics and advertising partners who collect online activity data.

All third-party data is handled in line with this Privacy Policy.

How We Use Your Personal Information

• To provide Services: Process payments, fulfill orders, manage accounts, arrange shipping, handle returns/exchanges, and allow reviews.

• Marketing & advertising: Send promotional messages by email, SMS, or mail, and tailor ads on our Site and elsewhere.

• Fraud prevention & security: Detect, investigate, and act on suspicious or illegal activities.

• Customer support & communication: Respond to inquiries and improve the Services.

Cookies

We use cookies to:

• Run and improve our Site,

• Remember your preferences,

• Analyze usage and optimize performance,

• Support marketing and advertising.

You can disable cookies in your browser, but this may impact your experience. For details on Shopify-related cookies, visit: Shopify Cookie Policy.

Sharing of Personal Information

We may share your data in the following cases:

• With vendors and service providers (IT, payment processing, analytics, shipping, cloud storage, etc.).

• With business and marketing partners (including Shopify).

• When you consent or request us to share data (e.g., shipping, social media integrations).

• Within our corporate group/affiliates.

• In the context of business transactions (e.g., mergers, acquisitions, bankruptcy).

• To comply with legal obligations or protect rights and safety.

We do not use or disclose sensitive information for the purpose of inferring personal characteristics.

User-Generated Content

If you post reviews or other content publicly on our Services, it may be accessible to anyone. We cannot control how others use that information.

Third-Party Links

Our Site may include links to third-party websites or platforms. We are not responsible for their content, policies, or practices. Please review their privacy policies separately.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect information from individuals under 16. If you believe we have collected such information, please contact us, and we will delete it.

Security & Retention

While we take reasonable measures to protect your information, no system is completely secure. Please avoid sending sensitive details via unencrypted channels.

We retain your information only as long as necessary for:

• Account maintenance,

• Service delivery,

• Legal compliance,

• Dispute resolution.

Your Rights

Depending on your location, you may have rights such as:

• Access / Know: Request details about the data we hold.

• Delete: Request deletion of your data.

• Correct: Request correction of inaccurate data.

• Portability: Request a copy or transfer of your data.

• Restrict Processing: Ask us to limit how we use your data.

• Withdraw Consent: Withdraw consent for certain uses.

• Appeal: Appeal a declined request.

• Opt-Out of Marketing: Unsubscribe from promotional messages (non-promotional messages may still be sent).

We may verify your identity before processing requests. Authorized agents may act on your behalf with proper authorization.

Complaints

If you have concerns about our handling of your data, contact us using the details below. You may also have the right to escalate your complaint to your local data protection authority.